ORGANIZATIONAL CAPABILITIES AND PERFORMANCE OF MONEY DEPOSIT BANKS IN BENUE STATE, NIGERIA

Authors

  • Harriet Mnena YANDE Department of Business Administration, Nnamdi Azikiwe University, Awka
  • Swande TERWASE Department of Business Administration, University of Agriculture, Makurdi
  • Mark Terese AGEMA Department of Business Administration, University of Agriculture, Makurdi

Keywords:

Banks, Capability, Organization, Performance, Managerial, Technology

Abstract

The study examined the relationship between organizational capabilities and performance of money deposit banks in Benue State, Nigeria. The study was guided by two specific objectives. Two research questions were raised and answered by the study while two hypotheses were formulated and tested. The study adopted a descriptive survey research design. The population of the study consists of 1104 employees and a sample size of 294; this was determined using the Taro Yamane (1974) formula. The study used questionnaire as instrument of data collection. The instrument was subjected to face and content validity. Cronbach alpha method was used to establish the internal consistency of the questionnaire items which yielded a reliability coefficient of 0.81. Data collected for the study were analyzed using descriptive statistics, precisely the mean (real limits of number) and standard deviation to answer the research questions while the Multiple regression statistics was used to test the hypotheses at a 0.05 level of significance.The study after analyzed the data, concluded that the variables of the organizational capabilities such as managerial and technological capabilities affected the performance ofthe money deposit banks in the Benue State to a very high extent. The study recommended among others that, management of the money deposit banks in the Benue State should improve on the managerial aspect of the organizational capability in order to have competitive advantage over competitors that guarantee maximum organizational performance. 

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Published

2021-12-14